Ever invited for a 'quick help' on a ticket or deal discussion and then before you knew, you were receiving a notification for every little update on that ticket/deal?
Or found yourself stuck in a group chat that just won't stop buzzing with cat memes and reaction GIFs?
Well, better days are here!
You can now Mute and Leave conversations in…
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Many users: "I LOVE Freshconnect, but my entire team uses Slack, all of our other communication happen on Slack, it's tough to track two tools…."
Team Freshconnect: Say no more.
Lo and behold the Freshconnect-Slack integration!
With this simple integration, you can get notifications for your discussions on Freshdesk tickets and Freshsales deals…
We've constantly been receiving user-love for our 'invite external collaborator' feature that allows you to invite anyone into a Freshconnect discussion.
However, we noticed that some users were not able to discover this feature as easily as we expected, which was a real bummer!
So, we've gone ahead and given it a facelift. Now, you…