Light/dark modes in survey themes. Web and mobile surveys now support both light and dark theme versions that automatically match re... Alternative CSAT Calculation. Smiley scale, rating, and CSAT questions now show scores calculated two ways: Traditional CSAT ... Research Assistant Update. Research Assistant now delivers faster, more accurate responses with real-time progress updates. ...

Web and mobile surveys now support both light and dark theme versions that automatically match respondent preferences.

What's changed:

All themes start with one default version (light for most themes, dark for system themes like Impressionist Blue)

Add a dark or light version via the 3-dot menu in the Survey Editor Design tab

Default colors for the new version are auto-generated (fully customizable)

Survey preview includes a light/dark mode switch

Why this matters: Surveys automatically match your respondent's preferred settings for a seamless experience that feels native to your app or website, increasing engagement.

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Smiley scale, rating, and CSAT questions now show scores calculated two ways:

Traditional CSAT

🆕 Regular average

How it works:

Traditional CSAT: Share of positive responses out of total responses
Regular average (new): All responses summed up and divided by total count

Example:

You collect 10 responses on a survey with a…

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Research Assistant now delivers faster, more accurate responses with real-time progress updates.

Here's what's changed:

More accurate responses and citations. Especially when the initial question was specific.

Live status updates while Research Assistant works (e.g., "searching for feedback," "analyzing results")

Why this matters:

When you ask Research Assistant "What are customers saying about [my product]?", you'll get precise answers with direct links feedback directly mentioning [your product].
The streaming responses and progress updates also make it clear that Research Assistant is working, so you're not left wondering if something's loading or broken.

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Latest changes

Light/dark modes in survey themes

Alternative CSAT Calculation

Research Assistant Update