Dear Creators,
We're pleased to inform you that the issue affecting KES transactions has been resolved, and KES payments and payouts are now fully operational.
Your customers in Kenya can now pay for your products, and you can receive your KES payouts as usual.
We sincerely apologise for any inconvenience caused during the downtime and appreciate your patience and understanding while our team worked to restore the service.
Thank you for choosing Selar! 💜
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We are currently experiencing an issue affecting KES payouts. As a result, KES payouts are temporarily unavailable while our team works to resolve the issue.
We understand the inconvenience this may cause and are actively working to restore the service as quickly as possible. We appreciate your patience and will share another update once KES payouts are back online.
Thank you for your understanding.
Transfers via Kkiapay are currently unavailable for XOF in Benin and Togo.
We are working with Kkiapay’s technical team to resolve the issue as soon as possible. We’ll share an update as soon as transfers are back up.
If you experience a transfer issue, please try again later.
Thank you for your patience and understanding.
Hey Creators,
Chargebacks can cost you a lot more than just a sale.
A customer disputes a payment, and suddenly you could lose the revenue, the product you already delivered, and additional fees.
But many chargebacks are preventable.
From unclear product descriptions to delivery and access issues, small gaps in the buying experience can lead to disputes.
This guide breaks down why chargebacks happen on Selar, what you can do to reduce them, and how to protect your business when a customer disputes a payment.
👉 Read the full guide
We are currently experiencing a service disruption affecting KES Momo transactions.
Our team is actively working to resolve the issue and restore the service as quickly as possible.
We understand the inconvenience this may cause and appreciate your patience while we work to fix it.
We will share another update as soon as the service is back online.
Hello Creator,
Our Instagram account is temporarily unavailable. We're aware of the issue and are working to restore it as quickly as possible.
If you need any assistance in the meantime, you can reach our support team via email at hello@selar.co or through the chatbot on your Selar dashboard.
Thank you for your patience and understanding. We'll be back on Instagram soon! 🚀