Better Auto-Resolve for Grafana. We’ve updated our Grafana integration to handle multiple events per alert more intelligently. Our... Dedicated Slack & Teams alerts for each on-call schedule. You can now receive on-call shift notifications on specific Slack channels or Microsoft Teams cha... On-call notifications on Webhooks. On-call shift changes can now trigger webhooks to external systems—perfect for teams to extend au... Separate escalations for midnight incidents With our new Time of day alert condition, you can now trigger different actions for the same inci... On-call and more settings on mobile app. Full on-call visibility The Spike mobile app now shows your complete on-call calendar. You can st...

We’ve updated our Grafana integration to handle multiple events per alert more intelligently. Our data shows that nearly 6% of incidents from Grafana include multiple events — and now Spike will automatically destructure them to detect and apply any auto-resolving events.This means fewer noisy incidents and better alignment with what’s actually happening in your systems.No changes needed on your end. It just works.

You can now receive on-call shift notifications on specific Slack channels or Microsoft Teams channels for each schedule, instead of one global channel for everything.Set up different channels for different on-call teams—Backend notifications go to #backend-oncall, Frontend to #frontend-oncall, and so on. You can also add multiple channels to one…

Read the whole post

On-call shift changes can now trigger webhooks to external systems—perfect for teams to extend automation when shifts rotate.When shifts start or end, Spike triggers a GET/POST/PUT request to your webhook with shift details. Use this to notify external team members via SMS, mobile app, or any other system.Find the Webhook section in your on-call settings and get started.Set Webhook alerts →

Read the whole post

With our new Time of day alert condition, you can now trigger different actions for the same incident based on when it happens.For instance, you can configure a Slack notification during the day, but a phone call alert if the same issue happens at midnight.You can also