You can now receive on-call shift notifications on specific Slack channels or Microsoft Teams channels for each schedule, instead of one global channel for everything.
Set up different channels for different on-call teams—Backend notifications go to #backend-oncall, Frontend to #frontend-oncall, and so on. You can also add multiple channels to one…
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On-call shift changes can now trigger webhooks to external systems—perfect for teams to extend automation when shifts rotate.
When shifts start or end, Spike triggers a GET/POST/PUT request to your webhook with shift details. Use this to notify external team members via SMS, mobile app, or any other system.
Find the Webhook section in your on-call settings and get started.
Set Webhook alerts →
With our new Time of day alert condition, you can now trigger different actions for the same incident based on when it happens.
For instance, you can configure a Slack notification during the day, but a phone call alert if the same issue happens at midnight.
You can also
Change the escalation policy to wake people at midnight
Lower noise from low-severity alerts after hours
Set a higher priority on incidents after hours
To set it up:
Set up Time of day condition
Learn more about alert rules
The Spike mobile app now shows your complete on-call calendar.
You can stay informed with:
This gives you total visibility into your schedule, making team coordination simpler.
You can now create on-call overrides directly from…
You can now add notes to incidents on Spike — without ever leaving Slack.
Just open the incident’s Slack channel or find the incident alert on Slack,
This helps teams capture context and decisions while staying in the flow of incident response—no need to switch tabs or open the dashboard.
Learn more about Spike's app for Slack