Slack app updates. Big updates to Spike app for SlackHQ In this update, we have focused on:: → improved readability ... Raycast extension. A faster, easier way to check open incidents, take actions, and manage on-call schedules directly... Install Spike on Zendesk. Spike for Zendesk enables agents to create and manage incidents associated with support tickets d... Search any Slack channel to set incident alerts. You can quickly search and select Slack channels to receive incident alerts. While adding or edit... Multiple group support for Microsoft Teams. Our Spike bot for Microsoft Teams now supports connecting multiple groups of channels! Admins and...

Big updates to Spike app for SlackHQIn this update, we have focused on::→ improved readability → more actions against an incident→ /slash commands to help you work fasterLearn more → https://docs.spike.sh/alerts/slackUpdate your Slack → https://docs.spike.sh/alerts/slackWhat's new?

/create-incident lets you create new incidents from…

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A faster, easier way to check open incidents, take actions, and manage on-call schedules directly from Raycast.Get the Spike extension

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Spike for Zendesk enables agents to create and manage incidents associated with support tickets directly in the Zendesk interface, keeping all stakeholders informed and up-to-date.Here's what you can achieve:

Create New Incidents for Support Tickets

Link Existing Incidents

Live Status Updates

Add Notes for context

Learn how to get startedInstall Spike on Zendesk

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You can quickly search and select Slack channels to receive incident alerts. While adding or editing an escalation policy, you can easily use this feature—designed specifically for larger Slack workspaces with thousands of channels.Set up Slack →

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Connect multiple groups - Microsoft Teams (1).png

Our Spike bot for Microsoft Teams now supports connecting multiple groups of channels! Admins and responders can easily connect new groups by running the @Spike connect command as usual.Once connected, you’ll be able to find the list of channels from all connected groups in on-call alerts and escalation policies.Deprecation notice: The old Microsoft Teams webhook will be deprecated on 26th November 2024. Make sure to update your setup to keep receiving alerts seamlessly.Install the Microsoft Teams Bot for Spike → https://teams.microsoft.com/l/app/aea2c271-cfd3-4360-86bb-4a16998b2bde?source=app-details-dialogLearn more → https://docs.spike.sh/alerts/microsoft-teams

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Latest changes

Slack app updates

Raycast extension

Install Spike on Zendesk

Search any Slack channel to set incident alerts

Multiple group support for Microsoft Teams